How will I know if an item is out of stock?
We try our absolute best to provide accurate, up-to-date availability information on our store. If the item is available to add to your shopping cart, 99.99% of the time it is immediately available in our warehouse. If an item is available for pre-order only, this information, as well as the expected availability date of the item, will be featured prominently on the product page. If for whatever reason, a purchased item is ever found to be on backorder/out of stock, we will promptly notify you of this.
When will I get my order?
If your order is shipped with our Free Shipping or Economy Shipping method, your order is estimated to arrive within 3-6 days from the date of shipment. If your order is shipped with our Priority Mail shipping method, your order is estimated to ...
My order contained a defective item.
We replace any items that you receive defective or damaged upon delivery free of charge. Please contact our Customer Service team at 866-858-1294 or via our Contact Us form and we will be happy to assist you in replacing your defective/damaged ...
My shipment contained a wrong item
We try our absolute best to ensure that every one of our shipments is 100% accurate. However, in the event that a package you receive contains a product that is different from what you ordered, please contact our customer service team at 866-858-1294 ...
Will I be notified when my order ships?
Yes. As soon as your order is shipped, you will receive an email shipment confirmation, sent to the email specified when placing your order, containing your order's tracking information and shipment details. You can expect your order to be shipped ...
Can you hide the prices on my purchase receipt?
By default, our shipment packing slip does not include the price of any products ordered, so the recipient of your order will not know the price of the item(s) purchased. However, a copy of your order confirmation and payment receipt, which does ...