Creating an Account for TheInsoleStore.com
Please note: As part of our new website launch effective August 24th, 2021, customers who previously had an account at TheInsoleStore.com will need to create a new account to view and manage their orders. We apologize for any inconvenience this may cause, and we appreciate your understanding.
Creating an account at TheInsoleStore.com will allow you to save your personal information for a quicker checkout process. It will also allow you to view previous orders to quickly and easily view order information and updates. Creating an account is not required to place an order on our website, and we respect and protect all customer information. Should you wish to create an account, please follow the below steps:
- To create an account, begin by either clicking "Create an Account" at the top-right of TheInsoleStore.com, or click here.
- Enter your name, your email address, and a password that you wish to use to access your account.
- Click the "Create" button to create your account.
- Check your email to verify your email address. You must verify your email address before the account setup is complete.
Once your account is created, you can view all previous orders associated with the email address on your account, and you can log in to complete future purchases without having to re-type your address information.
If you have any questions about this process whatsoever, please feel free to contact us
. We're always happy to help!
COVID-19 Preparedness at TheInsoleStore.com
TheInsoleStore.com remains open for business, and we look forward to continuing to serve you. As always, thank you for your support! Regarding COVID-19 (Novel Coronavirus), all of us here at TheInsoleStore.com wanted to take a moment to give you an ...
How do I create or sign in to my rewards account?
You can sign up for an rewards account by either clicking on the round blue star button on the bottom left of your screen, this will prompt you to either create a TheInsoleStore.com account or to login to your existing account. Once your are logged ...
Do you keep my card information on file?
Here at TheInsoleStore.com, we take customer data very seriously. We do not save any card information to your account or within our systems. Our website uses secure checkout to transmit your payment card information from a secure web page to a ...
I would like to change or cancel my order.
To cancel or make changes to an order that you have already placed (but which has not already shipped), please contact our Customer Service team at 866-858-1294, via our Contact Us form, or at email@example.com for assistance. We will make ...
What is the status of my order?
Once your order has been shipped from our warehouse (same-day for orders placed before 2:00PM Eastern Time; next-business-day for orders placed after 2:00PM Eastern Time, on weekends, or on holidays), you will receive an email shipment confirmation, ...