How do I make a return or exchange?
To qualify for a return or exchange, items must be in the original purchase condition including the original packaging, documentation, manuals, and all parts and accessories. Any item that you receive with tags must be returned with all tags intact ...
My shipment contained a wrong item
We try our absolute best to ensure that every one of our shipments is 100% accurate. However, in the event that a package you receive contains a product that is different from what you ordered, please contact our customer service team at 866-858-1294 ...
Why Did You Close My Support Ticket?
Our support ticketing system closes automatically over time if no response has been sent back to our Customer Service Team. This has no negative effect on your exchange or return process and can be reopened at any time if you simply respond to the ...
When will I get my order?
If your order is shipped with our Free Shipping or Economy Shipping method, your order is estimated to arrive within 3-6 days from the date of shipment. If your order is shipped with our Priority Mail shipping method, your order is estimated to ...
Can I pay to get my order tomorrow?
Presently, we do not offer overnight shipping. However, if you place your order before 2:00PM Eastern Time and choose Priority Mail as your shipping method, we estimate that your order will reach you within 2-3 days.